TERMS OF SERVICE

 

These Terms of Service govern your access to and use of the SpanxL website at https://spanxl.shop and any purchase made through our online store.

By accessing our website, browsing products, creating an account, or placing an order, you agree to these Terms of Service and our applicable store policies.

If you do not agree with these Terms, please do not use our website or place an order.

1. Our Store

SpanxL is an online fashion store offering women's dresses and formalwear, including evening dresses, wedding dresses, and dresses suitable for various occasions.

Our website provides customers with an online platform to browse products, review product information, and place orders.

2. Eligibility

By using our website, you represent that you are legally capable of entering into a binding agreement.

You also agree that information provided to us is accurate and that you will use our website only for lawful purposes.

If you place an order on behalf of another person or organization, you represent that you have the necessary authority to do so.

3. Product Information

We make reasonable efforts to present product descriptions, photographs, sizing information, colors, materials, and other product details accurately.

However, actual product colors may vary due to photography, lighting, device settings, monitor settings, and other factors.

Minor variations in appearance, texture, stitching, or finish do not necessarily constitute defects.

Customers are responsible for reviewing available product information before placing an order.

4. Sizing and Fit

Dress sizing and fit may vary according to design, materials, construction, body shape, and individual preferences.

Customers should carefully review available size charts, measurements, product descriptions, and other sizing information before purchasing.

If you are uncertain about a product before ordering, you may contact us at:

info@spanxl.shop

5. Product Availability

Product availability may change at any time.

We may add new products, discontinue existing products, change product descriptions, or remove products from our website.

If a product becomes unavailable after an order is placed, we may contact the customer regarding available options or provide an appropriate refund where necessary.

6. Pricing

We make reasonable efforts to maintain accurate product and pricing information.

Occasionally, technical, typographical, or system errors may occur.

If a material pricing error affects an order, we may contact the customer before fulfillment to discuss available options.

Nothing in these Terms limits mandatory consumer rights concerning pricing errors.

7. Orders

When you submit an order, you are requesting to purchase the selected products.

An order confirmation confirms that your order request has been received. It does not necessarily constitute final acceptance if additional review is required.

We may refuse or cancel an order where permitted by law, including because of:

• Suspected fraud.

• Unauthorized payment activity.

• Product availability problems.

• Incorrect pricing.

• Shipping restrictions.

• Technical errors.

• Duplicate orders.

• Violations of these Terms.

• Other legitimate legal or business reasons.

If we cancel an order after payment has been collected, an appropriate refund will be issued where applicable.

8. Payment

Customers must pay for orders using an available payment method offered at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment processing may be performed by third-party payment providers.

We may use reasonable fraud detection and transaction verification procedures.

9. Free Shipping

SpanxL provides free shipping on all orders.

Delivery times may vary depending on destination, carrier operations, customs procedures, holidays, weather, transportation disruptions, and other circumstances outside our reasonable control.

Please review our Shipping Policy for complete shipping information.

10. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Customers must follow the applicable return procedure and eligibility requirements.

Nothing in these Terms is intended to restrict mandatory consumer rights.

11. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before processing or fulfillment begins.

Once an order has entered processing, fulfillment, or shipment, cancellation may no longer be possible.

Where cancellation is not possible, the applicable return process may apply after delivery.

12. Specially Prepared Products

If a product is personalized, customized, specially prepared, or made according to customer-specific requirements, additional return or cancellation restrictions may apply where permitted by law.

Any applicable restrictions will be communicated before purchase where reasonably required.

Mandatory rights relating to defective or non-conforming products remain unaffected.

13. Shipping Information

Customers are responsible for providing accurate and complete shipping information.

We are not responsible for delays caused by incorrect or incomplete information supplied by the customer, except where applicable law provides otherwise.

If you notice an address error after placing an order, contact:

info@spanxl.shop

We will make reasonable efforts to assist before shipment, but changes cannot be guaranteed once fulfillment or shipment has begun.

14. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account, subject to applicable law.

You must provide accurate information and update information when necessary.

We may suspend or terminate accounts where permitted by law if an account is used fraudulently, unlawfully, or in violation of these Terms.

15. Prohibited Activities

You agree not to:

• Use our website for unlawful purposes.

• Submit fraudulent orders.

• Use stolen payment information.

• Attempt unauthorized access to our systems.

• Interfere with website operation.

• Introduce malicious code.

• Circumvent security measures.

• Scrape or copy website content without authorization.

• Impersonate another person or business.

• Abuse promotions or discounts.

• Use the website in a manner that could harm our customers, systems, or business.

16. Intellectual Property

Unless otherwise stated, content on our website, including text, graphics, photographs, product descriptions, logos, designs, layouts, and other materials, is owned by or licensed to SpanxL or the applicable rights holder.

You may use website content for personal and lawful shopping purposes.

You may not reproduce, distribute, modify, commercially exploit, or otherwise use website content without appropriate authorization.

17. User Content

If you submit reviews, comments, photographs, feedback, or other content to us, you represent that you have the necessary rights to submit that content.

You must not submit unlawful, defamatory, threatening, abusive, misleading, infringing, or privacy-invasive content.

Where permitted by law, you grant SpanxL a non-exclusive, worldwide, royalty-free right to use submitted content for legitimate business purposes, including displaying reviews and improving our services.

18. Third-Party Services

Our website may use third-party payment providers, shipping carriers, fulfillment services, analytics providers, advertising platforms, applications, and other technologies.

Third-party services may have their own terms and privacy policies.

We are not responsible for independent third-party services except to the extent required by applicable law.

19. Shopify

Our online store is supported by Shopify-related ecommerce infrastructure.

Shopify provides technology and services that help us operate our online store.

Your use of our website remains subject to these Terms, our store policies, and applicable law.

20. Privacy

Our collection and use of personal information is described in our Privacy Policy.

By using our website, you acknowledge that personal information may be processed in accordance with that Privacy Policy and applicable law.

21. Fraud Prevention and Payment Disputes

We may use reasonable procedures to detect and prevent fraudulent or unauthorized transactions.

If you believe a transaction is unauthorized or an order has a legitimate problem, please contact us at:

info@spanxl.shop

We encourage customers to contact us so that we can investigate legitimate concerns.

Nothing in this section limits rights provided by applicable law or payment providers.

22. Disclaimers

We make reasonable efforts to keep our website available and product information accurate.

However, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or continuously available.

We do not guarantee that any particular product will remain available.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

23. Limitation of Liability

To the maximum extent permitted by applicable law, SpanxL will not be liable for indirect, incidental, special, consequential, or punitive losses arising from use of the website or purchase of products where such limitations are legally permitted.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses resulting from your unlawful use of the website, violation of these Terms, infringement of third-party rights, or fraudulent conduct.

This provision does not apply where prohibited by applicable law.

25. Force Majeure

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, labor disputes, government actions, customs delays, epidemics, pandemics, supply chain disruptions, internet failures, or other extraordinary events.

We will make reasonable efforts to resume normal operations when circumstances permit.

26. Termination

We may suspend or terminate access to our website where reasonably necessary to protect our customers, systems, business, or legal rights.

Termination does not affect obligations or rights that arose before termination.

27. Changes to These Terms

We may update these Terms of Service from time to time.

Updated Terms will be posted on our website and may include a revised "Last Updated" date.

Customers should review the Terms periodically.

28. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

The affected provision will be interpreted or modified only to the extent necessary to make it legally enforceable where possible.

29. Governing Law and Consumer Rights

These Terms are subject to applicable laws governing the transaction.

Mandatory consumer protection laws applicable to the customer will not be excluded where such exclusion is prohibited.

Nothing in these Terms is intended to deprive consumers of mandatory legal rights.

30. Contact Information

For questions about these Terms of Service, please contact:

SpanxL
Website: https://spanxl.shop/
Email: info@spanxl.shop

Thank you for choosing SpanxL.